At Red Iculas’s Dungeon Emporium, we take your privacy seriously. Your personal information is yours, and unlike certain other things entrusted to the Emporium, we have no intention of trading it away to mysterious third parties.

This Privacy Policy explains what information we collect, why we collect it and how we handle it when you visit our website, join our mailing list or purchase from Red Iculas’s Dungeon Emporium.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Your name
• Email address
• Billing and delivery details
• Information required to process and fulfil an order
• Messages or enquiries you send to us

We only collect information that is reasonably necessary to operate the Emporium, fulfil orders, communicate with you and provide our services.

Mailing List & Communications

If you provide your email address to join our mailing list, we may use it to send you news, product releases, special offers, events and other communications from Red Iculas’s Dungeon Emporium.

You may unsubscribe from marketing communications at any time by using the unsubscribe link provided in our emails.

We will not sell, rent or trade our mailing list or customer information to third parties for their own marketing purposes.

Your email address is valuable to us. Your immortal soul is a matter for a different department.

Orders & Customer Information

When you make a purchase, we may collect the information necessary to process payment, fulfil your order, arrange delivery, provide customer service and maintain appropriate business records.

Where third-party services are required to operate our website or fulfil a transaction, such as payment processing, website hosting, email delivery or shipping, information may be processed by those service providers as necessary to provide their services.

We do not sell customer information or provide it to unrelated third parties for their own advertising or marketing purposes.

Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information about your interaction with the site, such as pages visited, general location information, browser and device information, session information and identifiers stored using cookies or similar technologies.

We use this information to understand website traffic and improve the Emporium and your experience upon it. We do not intentionally send information such as your name or email address to Google Analytics.

Google Analytics is provided by Google and information collected through the service is processed in accordance with Google's own terms and privacy practices.

Cookies

Our website may use cookies and similar technologies to operate correctly and understand how visitors use the site.

Some of these technologies may be associated with Google Analytics. Depending on your location and the configuration of our website, you may be provided with controls allowing you to accept or decline analytics cookies.

You may also be able to restrict or delete cookies through your browser settings, although doing so may affect certain website functions.

How We Use Your Information

We may use information collected through the website to process and fulfil orders, respond to enquiries, provide customer service, send communications you have requested or consented to receive, maintain and improve our website, understand how visitors use the site, prevent fraud or misuse, and comply with applicable legal obligations.

We do not use your personal information for mysterious rituals, infernal summoning or the registration of souls with unnamed patrons.

At least, not electronically.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may disclose or make information available to service providers where reasonably necessary to operate our website and business, such as website hosting, payment processing, email services, delivery providers and Google Analytics.

We may also disclose information where required or authorised by law.

Service providers may process or store information outside Australia depending on the services we use and their infrastructure.

Keeping Your Information Safe

We take reasonable steps to protect personal information in our possession from misuse, interference, loss and unauthorised access, modification or disclosure.

No method of transmitting or storing information online can be guaranteed to be completely secure, but we endeavour to handle your information with considerably greater care than Red Iculas has historically demonstrated with legally binding agreements.

Accessing or Correcting Your Information

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

We may need to verify your identity before fulfilling such a request.

Questions or Complaints

If you have a question, concern or complaint regarding your privacy or the way we have handled your personal information, please contact us at:

We will endeavour to respond within a reasonable period and take appropriate steps to address legitimate concerns.

Changes to This Policy

We may update this Privacy Policy from time to time as our website, business practices or legal obligations change.

The current version will be published on this page together with the date it was last updated.

Should we ever substantially alter what we do with your personal information, we shall endeavour to make the change considerably more conspicuous than the fine print in an infernal contract.